A recall of the IKEA SLADDA Bike has just been announced by the company after they were informed and advised by a well-established component supplier to recall all SLADDA bicycles, due to safety issues with the drive belt. The drive belt can suddenly snap, which in turn can lead to falls.
According to their website, IKEA has received eleven reports of such incidents, with two minor injuries consisting of bruises and scratches. For this reason, the company is recalling all IKEA SLADDA bikes.
The company also says “We are still proud of the beauty of Sladda and the intentions to create a sustainable urban transportation solution. We also know that many of our customers love their IKEA Sladda bike, but for us safety always comes first. IKEA apologises for any inconvenience and wants to thank all customers for their understanding.”
Customers that have an IKEA SLADDA bike should stop using it and return the bike to any IKEA store for a full refund. Accessories specifically designed to fit with SLADDA will also be refunded. Proof of purchase/receipt is not required.
For more information, you can contact IKEA’s customer service team on 0203 645 0010.
The IKEA SLADDA bike was launched in August 2016 and around 6,000 bikes have been sold. It is not clear why there is no repair or replacement available alongside a full refund.
The IKEA SLADDA bike has been promoted online under the statement “All your city transport needs – on two wheels!” with the following description.
SLADDA is more than just a quality bike that helps make your life healthier, more sustainable and more fun. The bicycle accessories, like the trailer or the carrying racks, turn it into a complete urban transportation solution for things like shopping or commuting. Smart ideas, like using a silicone belt drive instead of an oily metal chain, mean it needs almost no maintenance.
The SLADDA belt drive bike with SRAM Automatix 2 speed hub got a Red Dot award for its design and had a range of accessories available, including front and rear racks, U-locks, and helmets as well as a trailer. The IKEA SLADDA bike was offered at £450 or just £349 to IKEA Family members and featured a mechanical disc front brake and a back-pedal coaster brake.